How do I get my tickets?
Soon after your booking is complete your e-ticket will be sent directly to your email address entered at time of booking. Please print it out and bring it with you to get on the first bus.
Where does the tour begin?
You decide where to start your tour. Just hop on the first Big Bus you see and start exploring Paris.
How long is my ticket valid?
Your tickets is valid for one or two consecutive days.
How long is the tour?
The Red Route lasts two hours and 20 minutes and the Blue Route lasts 70 minutes.
How often do the buses run?
Red Route: Daily 9:30 AM–7 PM. Frequency: every 5-10 minutes. First Bus: 9.30 Last Bus: Between 4:30 PM and 6:30 PM (depending on the season).
Blue Route: Daily 10 AM to 6 PM. Frequency: every 15-30 minutes. Last bus: Departure from stop 4: between 5:30 PM and 6PM (depending on the season).
(BLUE ROUTE IS CURRENTLY NOT OPERATING)
What languages is the tour operated in?
Audio guides are available in English, French, German, Spanish, Italian, Russian, Japanese, Brazilian Portuguese, Mandarin Chinese, Arabic or Korean.
Customers are required to bring and wear masks. 
Visitors are requested to keep distance in lines and vehicles. And the number of visitors is limited to reduce crowds. 
Please be ready to make on-site payments using a contactless bank card, rather than cash, where possible. 
Organiser politely request that you refrain from visiting the attraction should you start displaying any of the symptoms associated with COVID-19. Please contact Guest Services should you need to amend your booking. 
All areas that visitors touch are frequently cleaned. 
Employes may wear Personal Protective Equipment to protect both visitors and staff. 
You must bring a valid COVID pass proving that you are fully vaccinated or that you have recovered from COVID-19 
