Shortly after your booking is complete your e-ticket will be sent directly to your email, just print it out and bring it with you to our agent PARISCityVISION in Paris.
How does it work?
Once you get to Paris, go to our agent PARISCityVISION's office to exchange your e-tickets to your original tickets before visiting the Palace of Versailles.
How long are my tickets valid?
Your entrance tickets to the Palace of Versailles are valid on the date you choose. Please disregard the time slot in the booking process, it's not applicable.
Which languages is the audio guide available in?
The audio guide to the Palace of Verssailes is available in 11 languages: French, English, German, Spanish, Italian, Russian, Chinese-Mandarin, Japanese, Portuguese, Korean and Polish.
Customers are required to bring and wear masks. 
Visitors are requested to keep distance in lines and vehicles. And the number of visitors is limited to reduce crowds. 
Please be ready to make on-site payments using a contactless bank card, rather than cash, where possible. 
Organiser politely request that you refrain from visiting the attraction should you start displaying any of the symptoms associated with COVID-19. Please contact Guest Services should you need to amend your booking. 
All areas that visitors touch are frequently cleaned. 
Employes may wear Personal Protective Equipment to protect both visitors and staff. 
You must bring a valid COVID pass proving that you are fully vaccinated or that you have recovered from COVID-19 
